Google+ Consumer Psyche: Look Smell Feel


Monday, February 9, 2009

Look Smell Feel

Where do you think this picture was taken? School? Park? PVR? At a hospital! Sarah shares her experience about her visit to Lotus hospital in Hyderabad. Read her post here.

Thats what the whole idea is about. Hospitals which dont look, smell, feel like hospitals, colleges which don't LSF like colleges, offices, homes, meetings, etc. Lotus seems to have figured it out well. 

Another quick thought: Do you sound like you know everything when you advise/teach? Do you behave as if you are the boss when you work as a team? This characteristic lasts long when its earned and not thrust upon. Also the credibility and acceptance is higher when earned. An elected leader is more powerful than the appointed one.

Do you break the clutter?

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