Google+ Consumer Psyche: Leadership defined


Friday, October 17, 2008

Leadership defined

Leadership is now mission-critical. And to repeat: you don't need a title to do it.

I just met a man who gets it. He's not a CEO. He's not a VP. He's not famous. He's an ordinary man. I met him in the lobby of our offices at Sharma Leadership International Inc. He's laying our new carpet. And he made me think. Deeply.

I complimented him for his excellent work. He smiled. Told me he's been laying carpet for 55 years. Told me he's from Northern Ireland. Told me there's few things as important as feeling pride on a job well done.

He worked quickly - for hours - pausing only to have a fast sip of tea from a scratched up old kettle. He sang while he worked. He innovated by adding a border to the carpet that I'd never seen anyone add before. And he worked with excellence-leaving no detail missed. Isn't that what leadership is all about?

From Robin's Blog
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